About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself making a difference in someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Specialized Operator, you’re not just ensuring the proper operation and functionality of the hotel’s facilities and equipment – you’re contributing to a safe, comfortable, and welcoming environment while helping create memorable experiences for every guest.
Here's what you'll do during a typical day:
- Respond to specialized service requests: Handle guest and team member work orders requiring specialized knowledge and skills, ensuring timely and effective resolution.
- Perform preventive and corrective maintenance: Inspect, maintain, and repair hotel facilities, equipment, and systems to ensure optimal performance, functionality, and safety.
- Support event setups: Coordinate and assist with the setup and teardown of equipment and facilities for exhibits, meetings, and banquets, ensuring everything is in proper working condition.
- Document and escalate issues: Maintain records of completed inspections, maintenance tasks, and repairs, and report issues requiring major repairs or further attention.
- Support and guide team members: Share technical knowledge and provide guidance to maintenance staff, promoting proper work procedures, operational standards, and safe working practices.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.