About this role
The EHR Analyst I is responsible for supporting the configuration, testing, and maintenance of the Epic electronic health record (EHR). This role works under close supervision to support workflow analysis, perform basic system build, respond to end-user concerns, and participate in ongoing optimizations.
Learning and Certification
- Learn foundational Epic concepts and obtain required certification(s).
System Configuration and Workflow Support
- Assist with system configuration including but not limited to templates, preference lists, security, and basic workflows.
- Support collection and documentation of workflow requirements.
- Assist in upgrades, release validation, and new feature implementations.
Testing and Optimization
- Participate in testing activities including execution of test scripts and validation of build changes.
- Perform release note reviews, workflow validation, and optimization activities.
Support and Compliance
- Provide Level 1 end-user support; document and escalate issues.
- Maintain adherence to change management standards.
Minimum Required
- Bachelor's Degree
- Four years of experience in lieu of Bachelor's Degree.
Preferred
- EpicCare Ambulatory certification