About this role
Role – Transaction Monitoring-Team Member
Department RCU Transaction monitoring Team
Location Infinity-Goregaon-Mumbai
Reporting Relationships Transaction Monitoring-Team Manager
Position Grade M1/M2
o Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring
o Monitoring of transactions & alerts online / real time for fraud detection and prevention.
o Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer.
o Optimum use of fraud monitoring system/tools, Finacle and Dotnet.
o Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly.
o Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.
o Act on mails sent by branches for closure of alerts.
o Minimum of 1 year of experience in the same role.
o Graduate with good academics.
o Keen Eye for detailing
o Good communication & interaction skills.
o Logical and analytical skills.
o Knowledge of MS-Office, preference for excel
o Work in shifts for real time transactions monitoring
o Real time out calling on alerted transactions
o Real time channel blocking and account freeze marking
o Various MIS preparation- Daily/Weekly/Monthly
o Action on Mail/Service Requests within TAT
o Coordination with various other department