About this role
Job summary
An exciting opportunity has arisen to join our Colorectal team as a Pathway Co-ordinator (Administrator) role on a full time permanent basis.
The post will provide administration support to the Colorectal Triage Team and the Colorectal Clinical Nurse Specialists with a range of administration tasks, including answering phone calls, producing clinical letters, clinic outcomes and maintaining databases of patients to ensure patients are tracked and progressing through their pathway.
You should be educated to a good standard of English (GCSE or equivalent) and have an advanced level of IT literacy with experience of using a range of IT applications. You should be confident answering phone calls from patients and assisting with queries.
Main duties of the job
- To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.- Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.- To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or their team.- An understanding of the 2ww and 62 day cancer pathway.- Input patient information onto the various IT systems.- Managing patient referrals on ERS, outcoming clinics and uploading referrals to CITO.- Tracking patients through the cancer pathway and maintaining databases of patients.- Ensure that notes and results are prepared and available prior to the patient episode.- Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.- Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.- Liaise effectively with wards and departments within the hospital.- To escalate any urgent problems to a senior manager.- Undertake necessary training as and when required by the Trust.
Closing date of applications: 28 May 2026
Interview date: 17 June 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job description Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Education Essential
GCSE English (9-4 or A-C)
Experience and Knowledge Essential
Experience of working in a customer care/patient care environment Administration/Secretarial Experience
Desirable
An understanding of the patient access policy Understanding of suspected cancer referral pathway and targets
Skills and ability Essential
Advanced level of IT to include Microsoft Word and Excel Advanced keyboard skills/audio/copy typing
Desirable
Experience of using Trust systems such as Lorenzo and T-Pro
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Royal Derby Hospital
Uttoxeter Road
Derbyshire
DE22 3NE
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)