About this role
Job summary
We are recruiting for an MDT Coordinator and Pathway Tracker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
In this role, you will take responsibility for ensuring that all patients with a suspected or confirmed cancer diagnosis are proactively tracked through the appropriate pathway from the point of entry into the Trust. You will work closely with clinical and administrative teams to ensure that every stage of the patient journey is fully planned, booked, and progressed in line with national Cancer Waiting Time standards, including the 28-Day Faster Diagnosis Standard, 31-Day and 62-Day targets.
You will play a key role in facilitating the smooth running of the cancer patient journey by ensuring coordinated administrative processes are in place. This includes managing the Patient Tracking List (PTL), supporting timely escalation of delays, and coordinating and facilitating MDT meetings to ensure clinical teams have the information they need to make safe and timely decisions.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us, helping us to continue delivering high-quality, patient-centred cancer care.
Main duties of the job
The MDT/Patient Pathway Coordinator will take responsibility for managing the pathways of patients referred by their GP with a suspicion of cancer. You will play a key role in ensuring that each patient progresses smoothly and safely through their diagnostic and treatment pathway, in line with national Cancer Waiting Time standards.
You will need a good understanding of NHS and Trust systems, alongside strong administrative skills. This includes proficiency in Word and Excel, an understanding of medical terminology, and the ability to type accurately to support live data entry during MDT meetings.
Working in this role requires a calm, logical, and methodical approach, with the ability to multitask effectively in a busy environment. You will interact with colleagues at all levels, both internally and externally, and must be confident communicating with a wide range of clinical and administrative staff.
A key part of the role is ensuring that all relevant clinical information is available for MDT discussion. This includes coordinating notes, investigations, imaging, and test results, and liaising with external hospitals to obtain any outstanding information required for safe decision-making.
You will attend weekly MDT meetings, support the smooth running of the discussion, and maintain accurate records of MDT attendance in line with national Peer Review requirements.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description Job responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person Specification
Qualifications Essential
Good general education to GCSE level or equivalent, including English and Maths. Excellent written and presentation skills Evidence of ongoing personal development.
Desirable
NVQ Level 3 in Business Administration or equivalent qualification.
Knowledge Essential
Good understanding of administrative processes Strong organisational skills with the ability to prioritise workload effectively. Understanding of the importance of confidentiality and data protection.
Desirable
Basic understanding of cancer pathways or national Cancer Waiting Time standards. Knowledge of medical terminology. Understanding the patient pathway of care through an acute trust setting
Experience Essential
Experience working in an administrative or clerical role within a busy office environment. Experience using Microsoft Office applications, including Word, Excel, and Outlook Experience working with confidential or sensitive information. Experience communicating with staff at different levels.
Desirable
Previous experience working within the NHS or a healthcare setting. Experience of patient pathway tracking or working with clinical teams. Experience of minute-taking or live data entry. Experience using hospital information systems (e.g.,Lorenzo, Somerset, ICE, CRIS).
Key Skills/Abilities Essential
Good understanding of administrative processes and the ability to follow complex procedures. Ability to work accurately with detailed information and maintain high data quality. Strong organisational skills with the ability to prioritise workload effectively. Ability to type accurately and confidently for live data entry during MDT meetings. Excellent verbal, written and numerical skills Understanding of the importance of confidentiality and data protection. Ability to communicate clearly and professionally, both verbally and in writing.
Desirable
Basic understanding of cancer pathways or national Cancer Waiting Time standards. Knowledge of medical terminology. Understanding of MDT processes.
Personal Qualities Essential
Calm, composed, and able to work under pressure in a busy environment. Logical, methodical, and highly organised approach to work. Strong interpersonal skills with the ability to build positive working relationships. High level of accuracy and attention to detail. Adaptable and resilient, able to respond to changing priorities. Demonstrates behaviours aligned with the Trust's values: Include, Respect, Improve.
Desirable
Demonstrates an interest in service improvement and willingness to contribute ideas. Ability to support colleagues and work effectively as part of a wider team.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East and North Hertfordshire Teaching NHS Trust
Address Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
United Kingdom
Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)