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Parking Ambassador (Staff Wage) @ UVA Health

Charlottesville, Virginia, USOnsitePart-time
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About this role

The University of Virginia's Department of Parking and Transportation is searching for reliable Parking Ambassadors.

The Parking Ambassador performs a variety of tasks to assist the mission of Parking and Transportation in serving the University of Virginia Community. Duties include working in the field to serve as a customer service representative, help patrons pay for parking through the ParkMobile app., assist with special events as needed, direct traffic as part of strategic overflow control, and greet customers and assist with their needs. Additional duties include serving as parking enforcement officers, customer service representatives, and service crew technicians. Parking Ambassadors are jack-of-all-trades for front-line customer service.

Parking and Transportation Parking Ambassadors are responsible for obtaining and maintaining a robust knowledge base, in order to address problems and provide information to customers appropriately and confidentially. Therefore, this position demands the ability to cross-train quickly, effectively, and efficiently.

Given the varied physical demands of this position, including a majority of time spent standing, climbing stairs/ramps, and walking through parking facilities, the position is considered "physically demanding."

Position Compensation: $17.50 hourly

This is a wage position (part time) which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year. For more information, refer to the Wage Employment link: http://uvapolicy.virginia.edu/policy/HRM-029”

To apply, please submit an application online through at https://jobs.virginia.edu and attach a current CV/Resume and Cover Letter. Search on requisition number: R0088816.

Internal applicants may search and apply for jobs on the UVA Internal Careers website.

Questions related to the application process may be directed to Keith Johnson, HR Specialist at [email protected].

The University will perform background checks on all hires prior to making a final offer of employment. For this position, the background check includes a DMV Licensure check and a drug test prior to hire.

MINIMUM REQUIREMENTS

Education: High school diploma or equivalent

Experience: At least 8 months of prior work experience. Experience gained during part-time work as a student may be considered. Must have a positive point balance via a good driving record on existing license.

PHYSICAL DEMANDS

Work performed during special events and as part of daily service can require standing for long periods of time, walking, driving, and the potential for bending, lifting, and carrying.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.

Skills

customer serviceparking enforcementdriving record compliancepoint of sale systemstraffic directionevent supportconfidential information handlingcross-trainingphysical stamina

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