About this role
About the Opportunity
Are you detail-oriented, organized, and passionate about providing excellent customer service? We're seeking an Order Entry Specialist to join a growing team in Saint Paul, MN. In this role, you'll be the key connection between customers, distributors, sales representatives, and internal departments, helping ensure orders are processed accurately and delivered on time. This is an excellent opportunity for someone with strong administrative, customer service, or order processing experience who enjoys working in a fast-paced, collaborative environment.
What You'll Do
- Enter and process customer orders accurately within the ERP system.
- Review purchase orders for pricing, quantities, shipping requirements, and product specifications.
- Verify customer information and ensure all order details are complete prior to processing.
- Respond to customer and sales team inquiries regarding order status, pricing, products, and shipping updates.
- Coordinate with Shipping, Production, Quality, Sales, and Accounting teams to support timely order fulfillment.
- Track orders throughout the process and communicate updates proactively.
- Assist customers with returns, credits, exchanges, and issue resolution.
- Maintain accurate customer records and documentation.
- Support multiple sales territories and customer groups.
- Participate in process improvement initiatives and special projects.
Qualifications
Required
- High School Diploma or GED.
- 2+ years of customer service experience in a professional office environment.
- 2+ years of experience using Microsoft Office, including Excel.
- Strong data entry and order processing skills with a high level of accuracy.
- Excellent communication and organizational skills.
- Ability to manage multiple priorities and work independently.
- Strong attention to detail and problem-solving abilities.
Preferred
- Experience using ERP systems (Epicor experience highly preferred).
- Previous order processing or customer service experience in a manufacturing environment.
- Experience supporting distributors, sales representatives, or territory-based customers.
- Knowledge of shipping, billing, and production processes.
- Experience working cross-functionally in a fast-paced business environment.
Job Type & LocationThis is a Contract to Hire position based out of Saint Paul, MN.
Pay and BenefitsThe pay range for this position is $23.50 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 16, 2026.
Workplace TypeThis is a fully onsite position in Saint Paul,MN.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.