About this role
Job summary
Youll join our ME,CFS & Long COVID team, we are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Main duties of the job
Overseeing day-to-day operations of ME/CFS or Long COVID services
Coordinating clinics, patient pathways, referrals, and waiting lists
Improving systems and processes
Managing budgets, reporting, and operational targets
About us
Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Job description Job responsibilities
We are looking for an Operations Manager to oversee our ME, CFS & Long COVID Service
Is it for me?
We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.
Contract type: Full time Permanent, 37.5 hours per week, Monday - Friday 08:00 - 16:00
What we can offer you:
A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance. Innovative teams who strive in forward thinking, with a voice that is heard. A visible and supportive management team, with operational support that get it Excellent IT teams & support giving us first class equipment and no wait responses A commitment to personal development, training, and leadership opportunities, with service-managed training budgets Cycle to work scheme Death in service cover Competitive salaries with annual benchmarking 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service Blue light card employer Access to the discount service with thousands of discounts online and on the high street.
Person Specification
See Person Specification Essential
See attached documents for full person spec
Desirable
See attached documents for full person spec
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Suffolk GP Federation CIC
Address Ipswich
Ipswich
IP3 0AZ
United Kingdom
Employer's website https://suffolkfed.org.uk/ (Opens in a new tab)