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Head of Commercial China, GHO Aviation Commercial @ DHL Group

Shanghai, CNOnsiteFull-time
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About this role

Key Tasks

  • Management of a large geographical area without a large team of direct reports, ensuring a positive, customer-focused approach, guiding and encouraging independent teams to maximize its performance
  • Lead the ACS Sales teams, setting their IKOs and supporting their Individual Development Plans and develop them through our Learn & Grow programs
  • Set the ACS Sales team performance targets ensuring they are aligned with the ACS Global Priorities for revenue, capacity optimization and gap to market rate levels
  • Actively push to increase the effectiveness and efficiency of the DHL Aviation network, whilst focusing on new area’s of interest to strengthen the aviation footprint in the region
  • Achievement of budgeted revenue and yield figures within cost parameters
  • Forecast of business trends, impacts of specific events and impacts to customer business, seizing new opportunities as they arise
  • Work closely with Revenue Management and Operations leadership to optimize the customer experience through strategic decision making
  • Recommends commercial strategies to impact revenue maximization
  • Be able to communicate at all levels to influence future strategies, both at design and implementation level
  • Manage the complexities of multi country sales and cross border selling
  • Manage the complexities of flexible, rather than guaranteed capacity
  • Maintain and increase existing revenue streams and relationships with our Global and Regional Key Accounts by leading the sales strategy
  • Lead direct key account, charter and interline relationships within the sub region
  • Ensure Compliance to all regulations and processes

Requirements for the Job

University degree or equivalent

10 years in Aviation/Express industry

Fluent in English (written and verbal)

Skills

sales managementrevenue managementkey account managementaviation industry knowledgecustomer focusperformance targetsstrategic decision makingcross-border sellingmarket analysisteam leadershipcommunication skillscompliance management

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