About this role
Housing Administrator
We are working with a well-established and highly regarded housing provider seeking an Administrator to become a key part of their close-knit team. This is an excellent opportunity to join an organisation with exceptional staff retention, a supportive culture and a strong focus on delivering high-quality services to residents.
Contract: 3 months temporary to permanent / permanent
Rate: £20.98 (Umbrella) per hour / £30,000 per annum
Location: Lambeth
Hours: 35 | Monday to Friday | 09:30 – 17:30
Key responsibilities
- Acting as the first point of contact for residents, visitors and stakeholders
- Managing incoming calls, emails and enquiries
- Raising maintenance works orders and liaising with contractors
- Supporting housing management teams with administrative tasks
- Coordinating appointments and maintaining staff diaries
- Assisting with resident satisfaction surveys and feedback collection
- Organising tenant engagement events and activities
- Supporting governance processes, including board meeting administration and distribution of reports
- Maintaining accurate records and databases
- Assisting with general office administration and office coordination
- Acting as a key holder for the office and helping ensure the smooth day-to-day operation of the service
The successful candidate will have
- An experienced administrator with excellent organisational skills
- Competent using Microsoft Office packages and housing management systems (or able to learn quickly)
If this opportunity is of interest, please apply with your up-to-date CV.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.