About this role
What You Will Do
As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.
Location: [Insert Location]
Reporting to: [Insert Hiring Manager]
What We Offer
- Competitive salary and commission structure
- Company car or car allowance
- 25 days annual leave plus bank holidays
- Company pension scheme
- Life assurance
- Employee Assistance Programme
- Career development and training opportunities
- Access to employee discount and benefits programmes
- Opportunity to work with industry-leading products and solutions
- A collaborative and inclusive working environment
How You Will Do It
- Develop and execute territory sales plans to achieve and exceed sales targets.
- Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.
- Build strong relationships with managers, directors, and other key stakeholders within customer organisations.
- Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.
- Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.
- Prepare quotations, proposals, and commercial agreements in line with business objectives.
- Maintain accurate customer records and sales forecasts within CRM systems.
- Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.
- Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.
- Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.
What We Are Looking For
Required
- Proven experience in a field sales, service sales, or account management role.
- Strong track record of achieving or exceeding sales targets.
- Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
- Ability to build credibility and influence decision-makers at manager and director level.
- Excellent communication, negotiation, and presentation skills.
- Strong commercial awareness and customer-focused approach.
- Ability to manage a territory effectively and prioritise multiple opportunities.
- Experience using CRM systems and sales forecasting tools.
- Full UK driving licence.
Preferred
- Experience within the building technologies, fire, security, HVAC, or industrial services sector.
- Knowledge of service contract sales and recurring revenue models.
- Understanding of Johnson Controls products, services, or related industries.
- Experience managing multi-site or divisional customer accounts.
About Us
Service Sales Consultant
Required
- Strong track record of achieving or exceeding sales targets. Experience selling service solutions, maintenance contracts, or technical/service-based offerings.