Voucher Examiner @ Veterans Health Administration

Job Summary

This position is located within the Department of Veterans Health Administration, Member Services, Veterans Transportation Program. Member Services Veterans Transportation Program (VTP) helps Veteran's access care by overcoming certain transportation barriers that may discourage Veterans from accessing VHA services. VTP assists Veterans through Beneficiary Travel (BT), Highly Rural Transportation Grants (HRTG) and the Veterans Transportation Service (VTS).

Qualifications

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2026.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-06 position you must have served 52 weeks at the GS-05.
• The grade may have been in any occupation, but must have been held in the Federal service.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
• You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.
• Specialized experience is defined as work that involves
• (1) independently managing priorities and workflows to meet deadlines in compliance with established requirements;
• (2) using Microsoft Office and VA automated systems, including the Veteran Enrollment System, CPRS, and the Electronic Health Record Management system;
• (3) applying VA requirements relevant to Beneficiary Travel;
• (4) managing daily data collection and tracking;
• (5) investigating issues and taking corrective actions.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties

• Examining invoices, claims, and other requests for payment for goods and services provided to or by the Government, including reimbursement of expenditures for travel and transportation.
• Checking for accuracy, adequacy of documentation or citations, compliance with regulations, and justification for Veterans and Family Members within a worldwide VA claims benefits program.
• Determining missing requirements and reconstructing incomplete files to allow for completion of claim processing.
• Reviewing claims for payment or reimbursement for medical and ambulance services.
• Reviewing documents authorizing payment of benefits, determining the proper amount due, and processing the necessary payment transactions.
• Work Schedule: 7:00am to 3:30pm, Monday - Friday Telework: This position may be authorized for Ad-hoc telework.
• Virtual: This position may be authorized for Virtual Work.
• Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.
• Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.
• Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption.
• Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.

Position Description/PD#: Voucher Examiner/PD99543S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

• You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959 Physical

Requirements

• The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
• A pre-placement physical examination is not required.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.

Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.