About this role
Title: Team Leader Senior AFR
Location: GSC BOG
Key Responsibilities
- Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.
- Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.
- Control the processes within the quality standards and guarantee the compliance with administrative rules.
- Actively participate and maintain an excellent relationship with process owners/ business partners.
- Provide timely feedback for the team in charge.
- Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.
- Analyze and present the capacity utilization of the programs in charge.
- GSConnect usage and accuracy of the information.
Skills / Requirements
- Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.
- Min 4 years of work experience
- Min 2 Years of experience leading teams.
- Previous experience in project management (Desirable), active leadership, and teamwork.
- High level of English (dialogue, writing, listening).
- High level of Portuguese (Desirable)
- Advanced level of MS Excel and other MS Office tools.
- Teamwork and autonomy