About this role
Are you looking for a Customer Service position within an international logistics environment? Do you enjoy working with customers, coordinating operations and finding solutions? Then this could be a great next step in your career. For an international logistics organization at the Maasvlakte, we are looking for a Customer Service Specialist Logistics who enjoys connecting customers, Sales and Operations and making sure everything runs smoothly. Please note: the location is only accessible by private transportation, so having your own transport is required.
What are you going to do?
- As a Customer Service Specialist, you will be the main point of contact for your customers.
- You make sure their questions are handled quickly and that everything behind the scenes is properly coordinated.
- Your responsibilities include:- Getting to know your customers and building strong, long-term relationships- Answering customer questions, finding solutions and monitoring customer satisfaction- Proactively keeping customers informed and responding quickly to changes- Working closely with colleagues from Sales, Operations and other departments- Participating in customer meetings and managing expectations- Identifying commercial opportunities and discussing them internally- Making sure agreements are followed and processes run smoothly- Identifying opportunities for improvement and contributing ideas to optimize processesWhat do we offer?- A challenging position within a fast-growing international organization- A dynamic and multicultural working environment- International career and development opportunities- 30 vacation days per year- 8,33% holiday allowance- Pension accrual from your first working day- A salary of €18.46 gross per hour- A full-time position of 40 hours per week- Access to the Adecco Academy, offering more than 150 training courses and development opportunitiesWhere will you work?
Our client Maersk is one of the world's largest and lea