About this role
Service Project Coordinator (Twin Disc) Locatie: Papendrecht, Nederland Soort dienstverband: Fulltime As a Service Project Coordinator, you are an administrative and technical expert with a flexible mindset and a solution-oriented approach. You are responsible for coordinating all services and technical field activities to ensure that customers are served efficiently all over the world. You report to the Twin EMEA Service Manager. In this role, you are focused on the Twin Disc products.
What will you be working on?
- In this role, you will be responsible for a wide range of tasks aimed at delivering excellent service.
- You are the link between our customers and the various departments in coordinating the service activities.
- You'll work alongside colleagues who travel around the world and the finance teams in Belgium and the US.
- Preparing monthly reports is an important part of your job, keeping track of the status of claims, invoices, and credit notes.
- You will provide administrative and technical support and act as the first point of contact for customers, distributors, external departments, and end users.
- As a link between Twin Disc and our stakeholders, you will play a crucial role in promoting collaboration and customer satisfaction.
- In addition to these core tasks, you will contribute to the development of policies and procedures for our service department.
- We embrace growth, so this opportunity is for someone who is willing to become a true long-term expert within our organization.
What do you bring?
- You are an experienced professional with a flexible and customer-focused attitude.
- You have a sharp analytical mind, can work independently, and know how to solve problems effectively.
- You are in possession of excellent communication skills.
In addition
- You have a hbo degree or equivalent in mechanical engineering or a related field.
- You have at least 3 years of work experience in a similar supervisory role.
- You have a g...