About this role
- Customer Support and Sales Intern Customer Support and Sales InternCustomer Support and Sales Intern Customer Support and Sales Intern About the job Your purpose Looking to gain ha on experience in sales, hospitality, and business while working with people from all over the world? This could be the perfect place to start! At The Social Hub, our Service Hub supports 21 locations across Europe and counting. We do much more than answer questions. We help fill our rooms, turn enquiries into bookings, spot upselling opportunities, and contribute directly to our commercial targets. Every conversation is a chance to create a great guest experience while driving revenue. You will join our lively, international team at our headquarters, working alongside colleagues and fellow interns from all corners of the world. We are open-minded, full of ideas, and serious about achieving our goals, but we also believe work should be fun. Bring your personality, ask questions, share your ideas, and learn as you go. We're looking for someone to join our team for a period of 5-6 months, starting in February 2027. No sales experience? We will help you get started. What you will be doing Sales & Commercial Performance - Turn enquiries into bookings by recommending the right rooms, rates, and experiences.
- Spot upselling and cross-selling opportunities to increase revenue and make every booking count.
- Help guests find the best option for their needs while balancing availability, pricing, and commercial goals.
- Work towards team targets for revenue, conversion rates, and customer satisfaction.
- Learn how to turn interest into action and contribute to the success of our locations across Europe.
- Help guests through email, phone, live chat, WhatsApp, and other channels.
- Answer questions, overcome doubts, find solutions, and turn complaints into positive experiences.
- Get to know our locations and work with local teams across Europe to help gu...