About this role
- On-site, Hybrid
- Nijverdal , Overijssel , Netherlands
- Operations AI & Operations Lead wanted to help 12Build become an AI-first company!
Do you know what's going on in AI, and do you go well beyond writing prompts? Do you know your way around the tools, see processes everywhere that could be smarter, and want to put that into practice at a growing company? Then read on! Why this role? AI is already a big part of our products and of how our colleagues work. What we're missing is someone who sees the whole picture. That person makes sure we automate as much as possible of how we work towards our strategic goals as a company.
There's also a lot to gain at team and individual level, and AI plays a big part in all of it. Over the next few years we want to grow substantially in the Netherlands, Belgium, Germany and Denmark, without our headcount growing at the same pace. That only works if AI and good processes take over part of the work in every team. We're looking for someone who turns one-off experiments into a standard way of working, and who leads that change themselves.
What does the job involve?
- You make sure our OKR process is automated as much as possible, that everyone knows what's expected of them each year, quarter and month, and that we keep an eye on the right numbers.
- You own the content and roll-out of our shared knowledge base (the "12Build Brain"), which every AI agent at 12Build draws on. It holds what we know, how we work, which agents we have and which initiatives we're working on. Our strategy and the big decisions behind it belong there too.
- You work out, team by team, where AI really saves time, prioritise the ideas and get the best ones live. When one colleague tries something out, you turn it into a workflow the whole team uses.
- You help shape our software stack.
You keep track of what gets used and how it all connects, and you retire tools and processes that no longe...