About this role
Day/Night Receptionist - Full-time Beschrijving
About the role
As the welcoming face of our hotel, you will create memorable experiences and ensure every guest feels genuinely cared for from arrival to departure. Through personalized service, attention to detail, and a passion for hospitality, you will bring the spirit of Tivoli Hotels & Resorts to life every day.
Your responsibilities
- Deliver warm and seamless check-in and check-out experiences.
- Be a trusted point of contact for guests throughout their stay.
- Anticipate guest needs and create memorable moments that exceed expectations.
- Share your knowledge of Amsterdam and our hotel's unique heritage to enrich the guest experience.
- Uphold the highest standards of luxury hospitality, including LQA (Leading Quality Assurance) guidelines.
- In this role, you will embody our brand personality: cultured in your knowledge, confident in your service, and caring in every interaction.
About Tivoli Doelen Amsterdam Join the team at one of Amsterdam's most iconic luxury hotels. As part of Tivoli Hotels & Resorts, our intimate 81-room, Two Michelin Key hotel combines centuries of history with warm, personalized hospitality. Located in the heart of Amsterdam, between the Kloveniersburgwal canal and the River Amstel, the hotel has welcomed royalty, celebrities, and artists for generations, including Sisi and The Beatles. We are also closely connected to the legacy of Rembrandt, whose former home and studio are just steps away.
His masterpiece The Night Watch was displayed in the hotel for more than 70 years, and his artistic spirit continues to inspire our hotel today. What truly makes our hotel special is our people. We are a close-knit team that feels like family, supporting one another, celebrating successes together, and creating unforgettable experiences for our guests every day. If you are passionate about hospitality and would like to grow your career i...