About this role
Finance Business Support aicarriere.nl Data Analist 27-10-2026 4.757 - 7.721 Medior Amsterdam Als Data Analist bij ING ontwikkel je statistische deep-dive analyses op operationele bankprocessen, bouw je datamodellen en dashboards met SAS, SQL en Cognos en lever je managementrapportages en KPI-inzichten aan COO NL en het Executive Committee. Direct solliciteren Neem contact op As a Data Analyst in Amsterdam at ING (COO Netherlands, Operational Performance Team), you work in a dynamic operational environment where data, people and customer focus come together. You translate complex operational data into clear insights and predictions for decision-makers across COO NL. What will you do?
- Build and improve data models and perform statistical analyses across COO domains (e.g., Contact Centres, Daily Banking, Mortgages, Consumer Loans, Business Lending, Complaints and Incident Management).
- Design and deliver deep-dive analyses on operational processes, including clear visualisations and numerical insights.
- Support management reporting and ensure timely reporting to ING Group, the Executive Committee ING Domestic Bank Netherlands and COO NL management.
- Maintain dashboards and handle ad-hoc data requests; contribute to sustainable, automated data solutions.
- Identify functional and non-functional requirements for data products and challenge existing ways of working.
- Provide analytical support for the yearly budgeting cycle and coach junior data analysts on their models and approach.
What do you bring?
- HBO/WO degree in a quantitative field.
- 3-5 years of experience in statistical data analysis and working with data frameworks.
- Hands-on experience with data preparation and analysis tools such as SAS and SQL .
- Experience with dashboarding/reporting tools (e.g., Cognos ).
- Affinity with operational banking processes, IT tooling and service concepts.
- Strong stakeholder management skills and a structured, ana...