About this role
Select which cookies you accept Strictly necessary Vendors Teamtailor Marketing Digital Customer Experience
- Amsterdam HQ
- Hybrid UI/UX Intern - Digital Customer Experience Shape better online support experiences for customers worldwide.
Join our Amsterdam team to explore user journeys, create prototypes and help turn insights into website improvements. Apply for this job Location: Amsterdam, The Netherlands Duration: 5-6 months ⏰ Working hours: 40 hours per week Compensation: €650-€750 per month About the Role Are you passionate about UI/UX design and creating better digital customer experiences? Join the Digital Customer Experience (DCE) Overseas team in Amsterdam, part of Global Operations, and contribute to improving the online support experience for customers around the world.
As a UI/UX Intern, you will help analyze user behavior, translate business requirements into intuitive design concepts, and develop prototypes for future website improvements. Your work will support the ongoing development of consumer and business support portals for AOC and Philips TV, Sound, Monitors and display products . You will work closely with colleagues across IT, Service Innovations, Service Management, Marketing and Customer Care, gaining insight into how different teams collaborate to deliver an improved digital customer experience.
What Will You Do?
As part of the DCE team, you will contribute to ongoing website improvement initiatives by:
- Analyse the customer journey: Evaluate existing customer journeys and UI/UX to identify opportunities for improvement.
- Translate requirements into solutions: Process business and legal requirements related to UI/UX design.
- Develop design concepts: Map customer journeys and conceptualize new solutions and improvements.
- Create interactive prototypes: Turn design concepts into prototypes to gather initial user feedback.
- Support website development: Help prepare development reques...