About this role
DISCOVER THIS WAYAre you passionate about food and beverage and would you like to work in a diverse and hospitable environment? Are you a natural leader and team player? Do you want to grow and develop yourself in a five-star hotel which is part of Marriott International? The Renaissance Amsterdam Hotel is looking for you as Club Lounge Supervisor!
What are my responsibilities?
- As Beverage & Food Supervisor in Club Lounge you will be responsible for overseeing the daily operations of the B&F for in-room dining and club lounge, ensuring guests enjoy exceptional service and memorable experiences.
- You will be maintaining a lively, welcoming atmosphere and ensuring smooth service.
- You lead by example and inspire your team to deliver excellence.
- You coordinate with your manager to ensure smooth service, manage stock and schedules, and uphold the highest standards of quality, safety and guest satisfaction across all areas.
- Lead the daily operations of your B&F outlets, ensuring everything runs smoothly from morning to night.
- Maintain a clear overview of service flow, anticipating guest needs and adapting to peak moments with confidence.
- Oversee cash handling, POS operations and end-of-shift reconciliations.
- Support in menu development, promotions and activations that bring creativity and local flavor to our guests' experience.
- Monitor guest satisfaction during service and handle feedback or complaints with professionalism and flair.
- Handle essential administrative tasks like scheduling and email communication.
- Supervise and support the team during your shift, keeping the overview and energy alive.
- Coach, train and inspire ambassadors to deliver our brand standards with style.
- Assist in inventory management, including stock control, ordering and waste minimization.
- Foster teamwork and communication across the Food & Beverage department to ensure a seamless guest journey.
- Fulfil other reasonable job duties as instructed by the manager.
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