About this role
Account Manager We are looking for an Account Manager to serve as the primary strategic partner for assigned clients within our customer-facing organization. This role is responsible for owning client relationships, driving satisfaction and retention, and identifying growth opportunities across assigned accounts. The Account Manager partners closely with Sales, Customer Success, and Operations teams to ensure clients achieve their goals—delivering consistent value that supports long-term success and revenue growth. What you’ll do: Client Relationship Management Manage client relationships and serve as the primary strategic partner for assigned accounts Understand client goals and ensure delivery of services aligned to their objectives Resolve client issues with urgency and professionalism Build trust through consistency and transparency in all client interactions Prepare and present business reviews to executive-level audiences Revenue Growth & Retention Identify upsell and cross-se...