About this role
A.I. Vending Solutions Limited is looking for a dedicated and technically skilled Vending Machine Service Specialist to join our team in Dundalk. This is an exciting opportunity to takeon a varied role focused on providing expert service and support for our clients. As a Vending Machine Service Specialist, you will play a key part in our operations, working hands-on with our vending machines to ensure they are consistently performing at their best for our customers.
- Key ResponsibilitiesTechnical Support and Repairs Diagnose and resolve reported issues, delivering timely and thorough assessmentsfor our vending machines.
- Conduct effective repairs, troubleshooting problems and implementing solutions toensure optimal functionality and performance.
- Follow safety protocols and best practices while performing repair tasks to maintain asafe working environment.
- Installation and Maintenance Oversee the setup and configuration of machines at client locations, ensuring eachmachine meets operational standards.
- Provide comprehensive training to clients on machine operation and maintenance.
- Carry out routine inspections to maintain machines at peak performance andproactively identify potential upgrade or enhancement needs.
- Customer Service and Consultation Establish and maintain strong relationships with clients, offering ongoing support andresolving any inquiries or concerns.
- Communicate the benefits and features of our machines and services effectively tocustomers, assisting them in understanding how our products meet their needs.
- Provide strategic recommendations to clients to optimise their vending operations,aligning with their business objectives.
- Serve as a point of contact between the company and clients, ensuring a clearunderstanding of client requirements and expectations.
- Qualifications and Skills Required Previous experience in technical support or a similar role in the vending or similarindustry is beneficial.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Excellent communication skills, with a customer-oriented approach.
- Attention to detail and a commitment to maintaining safety and quality standards.
What We Offer
- Competitive annual salary of €36,605 Comprehensive training and support Opportunities for career development within our expanding teamIf you’re ready to take the next step in your career and contribute to our success, apply todayto join A.I. Vending Solutions Limited as a Vending Machine Service Specialist