About this role
Time Management•
- Ability to adhere to schedules and manage time effectively.
- Proficient in navigating and adapting to route changes or delays.
- Ensure service operates to schedule and provide reliable serviceCustomer Focus•
- A customer-centric mindset, understanding the importance of meeting customer needs.•
- Ability to interact positively and politely with customers.
- Operate ramps and lifts to assist passengers with accessibility needs.•
- Provide passengers with information regarding services and destinations. Safety•
- Demonstrates an awareness of safety regulations and strives to follow them.
- Adheres to laws, safety regulations and company policies as outlined in training.•
- Carry out walkaround checks. Attention to Detail•
- Accurately complete logs and reports to a high standard for any bus defects•
- Capability to compile detailed written reports on bus-related incidents and accidents.•
- Proficiency in using onboard technology for communication, monitoring, and record-keepingVersatility•
- Willingness to work a variety of shifts, including weeks and nights.
- Ability to adapt to changing routes, schedules and passenger’s requirements. Cash Handling•
- Handle fare collection, issue tickets, and validate all passenger tickets.
- Ensure accurate passenger accounting by verifying fare payment or the validity of tickets and travel passes.•
- Balance daily cash sales and submit payments at the end of each shift