About this role
Job Title: Café ManagerLocation: 115 Café, Cork, IrelandJob Type: Full-Time, PermanentReports to: Owner/Operations ManagerAbout 115 Café:115 Café is a vibrant, independent café in the heart of Cork, offering a cozy, community-focused atmosphere. We serve high-quality specialty coffee alongside a delicious selection of freshly made food, from sandwiches and salads to homemade pastries and light bites. Our goal is to deliver an exceptional customer experience, with a focus on sustainability, quality, and creativity. We're looking for a skilled and passionate Café Manager to help lead our team and maintain the high standards that our customers love.
Role Overview
- We are seeking an experienced and motivated Café Manager to oversee the day-to-day operations of 115 Café.
- As the Café Manager, you will lead a team ensuring smooth and efficient café operations, and delivering both exceptional coffee and a diverse food offering.
- You will be responsible for maintaining high standards of service, quality control, and operational efficiency, all while fostering a positive and welcoming environment for both customers and staff.
- Skills & Experience Required: Proven Experience: Minimum of 5 years’ experience in a management role in a café, restaurant, or hospitality setting, including experience with both food and beverage services.
- Demonstrated leadership and staff management skills, with the ability to inspire and motivate a team.
- Customer Service Excellence: Strong commitment to providing an exceptional customer experience and building lasting relationships.
- Ability to handle customer feedback and complaints with professionalism and grace.
- Coffee & Food Expertise: Knowledge of specialty coffee, brewing techniques, and food preparation, including handling kitchen equipment.
- Ability to train staff in both coffee preparation and basic food service to ensure quality and consistency.
- Multitasking & Problem-Solving: Ability to manage multiple tasks simultaneously and thrive in a busy, fast-paced environment.
- Strong problem-solving skills and the ability to think on your feet in challenging situations.
- Desirable Attributes:A passion for both coffee and food, with a creative approach to menu development.
- Experience in implementing sustainable practices in food sourcing and waste reduction.
- Familiarity with the local Cork food scene and emerging trends in café culture.A natural leader who thrives in a dynamic, customer-focused environment.
What We Offer
- Competitive salary based on experience.A positive, inclusive, and supportive work environment.
- Opportunities for personal and professional development.
- Employee discounts and perks.
- The chance to work in a growing, independent café with a dedicated local following.If you are an experienced café manager with a passion for both coffee and food, and you're looking to join a dynamic, community-oriented team, we’d love to hear from you.
- Apply today to become a part of the 115 Café family