About this role
Savareen Ltd provides accommodation services to individuals and families requiring emergency or temporary housing.
- We are seeking an experienced Accommodation Support Worker to join our team in Dublin City Centre.
- The successful candidate will support the day-to-day operation of the accommodation service, promoting residents’ safety, welfare and dignity while ensuring compliance with company procedures and relevant legislation.
- Key Responsibilities:-Support residents with daily accommodation needs, arrivals, registrations, inductions and departures.- Explain accommodation procedures, house rules and available support services.- Assist residents in accessing healthcare, housing, welfare, education, employment and community services.- Maintain accurate resident records, electronic databases and incident reports.- Conduct welfare, safety and security checks and report safeguarding concerns.- Maintain professional boundaries and respond appropriately to incidents and challenging situations.- Liaise with colleagues and external service providers to ensure effective service delivery.- Follow safeguarding, confidentiality, health and safety and emergency procedures.
- Essential Requirements:- Relevant recognised qualification at NFQ Level 7 or equivalent.- Minimum two years’ relevant professional experience in accommodation support, homelessness, social care, healthcare or a related field.- Strong communication, organisational and administrative skills.- Proficiency in Microsoft Office and electronic record-keeping systems.- Understanding of safeguarding, confidentiality and professional boundaries.- Ability to work independently and as part of a team.
- Desirable: - Experience in emergency accommodation, knowledge of Irish housing services, relevant safety or safeguarding training, and experience supporting culturally diverse residents.
- Flexibility to work rostered shifts, including evenings, weekends and public holidays, is required.