About this role
Responsibilities
- Develop pragmatic adoption plans for digital initiatives including communication, enablement, and follow-up KPIs.
- Engage proactively with product and project teams to ensure solutions are ready for successful field implementation.
- Organize train-the-trainer sessions and develop practical material such as training packages and implementation guides.
- Facilitate recurrent adoption forums with network representatives to capture feedback and identify barriers.
- Track network implementation and maintain clear adoption metrics and reporting.
- Translate complex project information into simple, actionable material for field teams and internal stakeholders.
Requirements
- Experience in change management , digital transformation , or network enablement . You possess strong roll-out capabilities and the ability to drive adoption strategies operationally.
- You're comfortable facilitating workshops , training , and train-the-trainer sessions.
- You bring proficiency in Office 365 and SharePoint . You have experience working with adoption metrics and turning data into improvement actions.
- You possess a critical mindset combined with strong stakeholder management skills.
- You're proactive and able to translate complex product information into actionable field material.
- You are fluent in English with full professional proficiency in either Dutch or French . Nice to Haves Experience with structured change methodologies such as ADKAR . Previous experience in automotive, retail, or franchise network environments.
- Experience with large-scale digital transformation programs involving User Journey mapping.