About this role
Job SummaryThis posting will fill positions at Outdoor Recreation, Auto Skills Center, and Remington Park. Join our team at the Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum. We are dedicated to enhancing the lives of Soldiers and their Families by providing essential support services and recreational activities that directly contribute to Soldier readiness and well-being. Incentives and Bonuses Incentives will NOT be paid.
QualificationsResumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: at least six (6) months of work experience involved dealing with the general public. PLEASE NOTE: To be considered for this position, ensure that your resume and application materials clearly demonstrate that you meet all qualifications listed in the job announcement and questionnaire.
Major DutiesProactively circulates among patrons to ensure a high level of customer satisfaction, resolving complaints and providing expert instruction on the safe and proper use of facilities and equipment.Spearheads the planning, publicity, and execution of special events, social activities, and tournaments, coordinating all logistical support to ensure successful functions.Provides hands-on patron assistance by demonstrating new equipment, teaching instructional classes, and managing the equipment checkout process to enhance user experience and safety.Acts as a key point of contact and guide within the facility, offering information, resolving issues, and providing work guidance to other staff members to maintain a service-oriented environment.