About this role
At Johnson Controls, our İzmir Plant team focuses on product quality, process stability, and continuous improvement across production, suppliers, and customer feedback loops. This role supports day-to-day quality performance, quality system execution, and timely problem solving in a manufacturing environment.
What you will do
The Quality Engineer supports the plant’s quality performance by monitoring key measures, driving corrective action, and working closely with Operations, Suppliers, and customer-facing stakeholders. You will help improve production quality deliverables such as CDTR, DPU, and warranty performance while supporting the implementation of quality systems, audits, control plans, and problem-solving activities.
How you will do
- Lead incoming quality activities and support continuous improvement of production quality deliverables, including CDTR, DPU, and warranty performance.
- Act as a key quality contact for Operations on customer issues, quality concerns, and containment actions.
- Monitor quality key measures and support customer-specific quality initiatives.
- Support the implementation and maintenance of ISO9001:2015, ISO14001:2015, and ISO45001:2018 systems.
- Assess and approve post-S.O.P. supplier PPAPs and support supplier issue resolution.
- Analyze production defects, support root-cause analysis, and maintain control plans.
- Review and update Quality Gates and control points based on customer feedback and plant data.
- Perform Layered Process Audits (LPA), Process Audits, and Gemba Audits as part of the plant quality system.
- Support the continuous improvement of Operator Description Sheets (ODS) and inspection control checklists.
- Use customer complaints and field service data to improve inspection methods and quality controls.
- Prepare internal training content, KPI reports, and audit follow-up actions.
- Support warranty issue follow-up, and corrective actions when needed.
- Participate in PFMEA, Gemba, and continuous improvement workgroups.
- Support final quality inspection activities and the effective use of statistical tools in the plant.
How You Will Do It
- Take ownership of outcomes with accountability, safety, and integrity by following issues through to closure and keeping actions, records, and escalations clear and timely.
- Stay close to the work and focus on what matters by using shop-floor observations, customer feedback, and field data to prioritize the issues that most affect quality and customer satisfaction.
- Improve every day through candid problem solving by using 8D, A3, Lean 6 Sigma, and data analysis to remove root causes rather than treating symptoms.
- Work as one team across Operations, Suppliers, and Quality by sharing facts early, aligning on actions, and building trust through collaboration and practical follow-up.
What we look for
Required
- Bachelor’s degree in Engineering.
- Minimum of 5 years of experience in quality control or quality engineering within a manufacturing environment.
- Excellent command of English, both written and spoken.
- Strong communication skills and the ability to work effectively with Operations, Suppliers, and internal stakeholders.
- Proficiency in Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint.
- Experience with Control Plan, PFMEA, and Part Product Approval processes.
- ISO 9001:2015 Certified Internal Auditor.
- Proven problem-solving abilities and a strong data-driven approach to quality issues.
- Familiarity with TSEK, and Eurovent
- Compliance know-how (CE-Pressure Equipment Directive, UL-ETL, ASME)
Preferred
- Bachelor’s degree in Mechanical or Industrial Engineering.
- Experience in welding and brazing processes.
- Experience in the HVAC industry.
- Certification in ISO 14001:2015 and/or ISO 45001:2018 standards.
- ISO 9001 Lead Auditor certification.
- Lean Six Sigma Green Belt.
- Experience with SAP and Minitab.