About this role
Job Details
Job Description
Join a team developing Fleet and Scale software solutions that are critical to Data Center customers. You will work with internal and external teams to enable high-quality Intel server product launches and improve the in-fleet customer experience. This role is well suited to a quick learner who is results-oriented and comfortable in a dynamic environment.
As a Software Development Engineer with microarchitecture expertise, you will develop, validate, maintain, and debug customer fleet health capabilities and cloud-scale software for platform monitoring, telemetry, diagnostics, and fleet screening. Intel and hyperscale cloud customers use these solutions to improve Xeon platform quality, reliability, and deployment readiness.
Throughout the server product lifecycle, you will collaborate with architecture, platform validation, manufacturing, and customer engineering teams. You will also build customer consumable software that provides visibility into system state, platform telemetry, hardware health indicators, and Intel Architecture internals to help solve in-field and at-scale operational challenges.
Please consider this is a Temporary position (2 years).
Key Responsibilities
- Develop and maintain scalable screening and automation software that supports customer fleet health, platform quality, validation, deployment readiness, monitoring, defect detection, and operational efficiency.
- Design, develop, and optimize telemetry collection, diagnostics, observability, and health monitoring software, primarily using Python and C/C++.
- Extend existing frameworks and integrate software libraries, services, and infrastructure components to improve visibility into platform state and Intel Architecture internals.
- Analyze large-scale telemetry and debug data to identify defect signatures, reliability trends, and opportunities for continuous quality improvement.
- Reproduce, debug, and resolve platform, firmware, and software issues in collaboration with customer-facing engineering teams.
- Perform root-cause investigations and develop screening methodologies across validation and customer environments.
- Support customer engagements through validation, deployment, and in-fleet operations.
- Collaborate across architecture, platform, validation, manufacturing, and customer enablement teams to deliver fleet-ready solutions and drive continuous quality improvements.
What You Bring
The ideal candidate has strong hands-on experience in software development and debugging using C/C++ and Python within Linux environments, including the development of multithreaded applications, and building solutions for complex server, cloud, high-performance computing, or distributed systems. Familiarity with x86 Architecture and system-level software interactions is also required.
Additionally, the candidate should demonstrate solid knowledge of software development best practices, including Agile methodologies, requirements definition, unit, and regression testing, as well as a strong foundation in data structures, operating systems, and software engineering fundamentals.
Qualifications
Minimum Qualifications, you must possess the minimum qualifications below to be initially considered for this position.
- Bachelor's degree in Computer Engineering, Electrical Engineering, Electronics Engineering, Computer Science, or a related field.
- 6+ years of combined experience in:
- Developing and debugging software in C/C++ and Python.
- Developing software in Linux environments.
- Developing and debugging multithreaded applications.
- Building solutions for complex server, cloud, high-performance computing, or distributed systems.
- Working with x86 Architecture systems and system-level software interactions.
- Applying software development practices, including Agile development, requirements definition, unit testing, and regression testing.
- Applying data structures, operating systems, and software engineering fundamentals.
Must have unrestricted, permanent authorization to work in Mexico. This position is not eligible for visa or immigration sponsorship.
Preferred Qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
- Experience developing and debugging in x86 assembly language.
- Knowledge of Intel Xeon platform and Uncore architecture.
- Understanding Linux internals, drivers, and runtime environments.
- Experience with GitHub, GitLab, Jenkins, or comparable CI/CD platforms.
- Experience with cloud-native technologies such as Docker, Kubernetes, AWS, or Azure.
- Experience developing telemetry analytics, diagnostics, platform monitoring, or fleet management solutions.
- Experience identifying customer needs and translating them into technical improvements that deliver measurable value.
- Experience working directly with enterprise or hyperscale cloud customers.
We encourage you to bring your unique perspectives, skills, and ideas to Intel as we shape the future of technology together. Explore this incredible opportunity to make an impact, grow technically, and work alongside industry-leading professionals.
Job Type
Intel Contract Employee
Shift
Shift 1 (Mexico)
Primary Location
Mexico, Guadalajara
Additional Locations
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Position of Trust
N/A
Work Model for this Role
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.
* ADDITIONAL INFORMATION
Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.