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Transportation Dispatcher/Assistant @ Transportation

Brownwood, Texas, USOnsiteFull-time
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About this role

Primary Purpose

Under minimal supervision, organize and conduct the routine work activities of the transportation department and provide clerical services to the director of transportation. Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes.

Qualifications

Education/Certification

Clear and valid Texas commercial driver's license with Passenger (P) and School Bus (S) endorsements

High school diploma or GED

Special Knowledge/Skills

Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses

Ability to read and understand documents including policies and procedures manuals

Excellent organizational, communication, and interpersonal skills

Proficient keyboarding, data entry, word processing, and file maintenance skills

Ability to use software to develop spreadsheets, databases, and do word processing

Ability to prioritize workflow to address the multiple needs of the supervisor or department

Ability to multi-task numerous complex administrative activities

Experience

3 years' experience as certified school bus driver

Major Responsibilities and Duties

Dispatch

  • 1. Dispatch drivers and vehicles on a daily basis.
  • 2. Monitor and respond to two-way radio communications.
  • 3. Receive, record, and report driver and bus monitor absence calls.
  • 4. Assign substitute drivers and monitors for morning and afternoon shifts as needed.
  • 5. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
  • 6. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed.
  • 7. Serve as substitute driver as needed.

Assistant

  • 8. Compile, maintain, and file all reports, records, and other documents as required including bus incident reports, trip forms, and student records.
  • 9. Answer incoming calls, take messages, and route them to appropriate staff. Handle questions and requests falling within level of responsibility.
  • 10. Perform routine bookkeeping tasks and maintain department budget records in an accurate manner including calculating trip tickets and billing appropriate department or campus for payment.
  • 11. Prepare purchase orders and payment authorizations as directed.
  • 12. Maintain confidentiality of information.
  • 13. Follow district safety protocols and emergency procedures.

Supervisory

Responsibilities

None

Mental Demands/Physical Demands/Environmental Factors

Tools/Equipment Used: Operate school bus; two-way radio; global positioning system (GPS); safety equipment including but not limited to flares, reflective signs, and fire extinguisher

Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling

Motion: Prolonged driving; moderate walking; frequent climbing stairs, grasping/squeezing, wrist and shoulder flexion/extension, and reaching

Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis

Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work around moving vehicles; regularly work irregular hours, and occasionally work prolonged hours

Mental Demands: Maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Start Date: November 30, 2026

Work Days: 197 (days will be prorated to days worked)

Salary: District's Compensation Plan for 2024-2025

Skills

commercial driving licenseData EntryspreadsheetDatabaseBookkeeping

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