About this role
ESSENTIAL FUNCTIONS
- Visually inspects and troubleshoots customer's equipment and use diagnostic equipment to proficiently determine problems or malfunctions.
- Regularly removes, repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions and related power train systems.
- All repairs must meet or exceed the expectations of the Field Service Supervisor and the customer.
- Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost-effective job estimates.
- Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders.
- Ability to properly start and safely operate all Caterpillar products.
ADDITIONAL FUNCTIONS
- Must demonstrate above average discipline in properly completing and submitting all paperwork associated with the work they have performed within 24 hours of completing that portion of the job; some examples include: service reports, labor hour information, DOT logs and expense reports
- Must demonstrate prompt, thorough, safe completion of all duties required of the position.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
- High school diploma or equivalent.
- Valid driver's license.
- Perform basic service procedures such as checking fluid levels and changing filters.
- Identify various fasteners and their uses.
- Identify and describe the importance of shop and personal safety equipment.
- Demonstrate ability to identify and understand the use of basic hand tools.
- Basic computer skills.
- Recognize and identify basic mechanical components
PREFERRED
- Experience performing maintenance and repair on multiple types of construction/mining equipment, power systems, and heavy industrial/diesel engines and hydraulic systems
- Direct experience with Caterpillar equipment preferred
- Class A or B Commercial Driver's License
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
- Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.
- Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.
- Walking on un-level ground with many slip, trip and fall hazards.
- Frequent exposure to extreme temperatures and adverse weather conditions.
- Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.
- Frequent exposure to loud noises.
- Heavy lifting up to 50 lbs.
- Use of all necessary personal protective equipment.
- Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
- Overtime, varying schedules, extensive travel and overnight stays away from home may be required.