About this role
Essential Functions
- Participate in training and continuing education courses as requested or required; gaining knowledge, skills, and ability to perform functions of a Claims Representative.
- Learn to communicate with customers and other claims personnel regarding procedures, problems, and coverages.
- Investigate, evaluate, validate, negotiate, and settle all claims as assigned.
- Analyze claim situations for coverage by contract.
- Continually gain working knowledge of policy coverages.
Additional Responsibilities
- Must possess and maintain a valid Driver's License and acceptable driving record.
- Other duties and responsibilities as assigned.
- Regular and predictable attendance is required.
Education
Bachelors Degree required
Skills/Ability
- Strong verbal communication and listening skills
- Ability to simultaneously handle multiple priorities
- Friendly and service-oriented
- Maintains a high degree of professionalism
- Demonstrates a high commitment to quality
- Possesses strong technical aptitude