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Patient Access Clerk - Patient Registration @ QHC

Springfield, Missouri, USOnsiteFull-time
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About this role

Hourly Base Rate: $21.38 - $27.21

Shift: 12-hour shift

Hours Per Week: 40

Date Posted: 10/30/2026

Job Summary

  • Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions.
  • Performs interviews for the purpose of initiating accounts.
  • Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority.
  • Determines appropriate documentation and form requirements based on medical and financial indicators.
  • Secures information to assure rapid reimbursement.
  • Initiates collection activity by requesting co-payments, deposits and anticipated balance due.
  • Provides education to patients related to medical necessity requirements.
  • Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables.
  • Acts as a liaison between the patient, visitors and others and of treatment authorization.
  • Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives.
  • Maintains required documentation including patient medical records, logs and schedules, written and electronic. Identifies, responds and announces all code phone and wall alarm activation.

Qualifications

  • High School diploma or equivalent.
  • Typing 40+ wpm. Proficient computer skills.
  • Medical terminology strongly preferred.
  • Experience in medical setting preferred.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.

Skills

Patient RegistrationMedical Terminologymedical recordstypingComputer

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