About this role
Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!
Our brand is built on three core values: being FANATICAL about our guests, fostering a sense of unity as we are GREATER TOGETHER, and BUILDING ON OUR TRADITIONS to deliver a unique and unforgettable experience.
We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.
Benefits
- 401(k)
- 401(k) matching
- Dental Insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
SERVER POSITION SUMMARY
Servers ensure Fans receive an exceptional dining experience through providing service in a timely and proficient manner, while being attentive to the Fans needs.
SERVER ESSENTIAL FUNCTIONS
- 1. Provides warm and friendly service to each Fan from the initial greet to the end of their Primanti Bros. experience.
- 2. Possesses proficient knowledge of the menu and able to explain choices to the Fan, informs them of current food & beverage promotions and answer any questions.
- 3. Upsells and suggestive sells menu items, informs Fans of special promotions, Happy Hours specials, or any upcoming Events.
- 4. Writes food and beverage orders accurately on paper and quickly enters into POS system in proper sequence, while timing the ringing of appetizers, kids' meals, entrees, all per Fans request.
- 5. Delivers the order or follows up after the delivery by the Service Assistant, making sure that the order is excellent in every way.
- 6. Practices pre-bussing as you go and maintains table appearance, removes clutter, checks drink levels.
- 7. Follows alcohol awareness procedures for identifying age, preventing intoxication, and dealing with potentially intoxicated Fans.
- 8. Collects payment for drinks and/or food served following our established accounting procedures for all transactions.
- 9. Keeps station clean, sets up and takes down station tables appropriately.
- 10. Adheres to all safety and sanitation policies and procedures throughout shift.
- 11. Maintains a favorable working relationship with all Players to foster and promote a cooperative and harmonious working climate.
- 12. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
- 13. Performs other duties as needed per Coach request.
SKILLS AND ABILITIES
- 1. Ability to write and read the English language.
- 2. Good communication skills, friendly, and people oriented.
- 3. Enthusiastic, dependable, courteous, able to multitask.
- 4. Possesses basic math skills.
- 5. Completes and passes the RAMP and/or TIPS certification per state requirements, if applicable.
SERVER QUALIFICATION STANDARDS
Stands 100% of the shift.
Frequent bending, stooping, reaching, and wiping.
Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.
#LI-DNI