About this role
Hiring for the following schedule
Sunday: 3:45am - 11:45am
Monday: 3:45am - 11:45am
Tuesday: 4:00am - 12pm
Wednesday: 4:00am - 12pm
Thursday: 4:00am - 12pm
Friday: Off
Saturday: Off
Are you a coffee enthusiast with a flair for leadership? Do you thrive in a fast-paced and customer-centric environment? Join us at Starbucks as a Shift Leader and be part of a global coffeehouse chain that values passion, innovation, and community engagement!
Starbucks is not just a coffee company; it's a culture. We are dedicated to creating a unique and uplifting experience for our customers through our handcrafted beverages and personalized service. As a Supervisor, you will play a pivotal role in leading our team and upholding the Starbucks mission of inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.
Key Responsibilities
- Lead and motivate a team of baristas, fostering a positive and inclusive work environment that encourages collaboration and growth.
- Ensure the highest standards of product quality, presentation, and customer service are consistently met and exceeded.
- Assist the store manager in daily operations, including opening and closing procedures, inventory management, and cash handling.
- Train and develop baristas to deliver legendary customer service, product knowledge, and beverage preparation techniques.
- Handle customer inquiries, feedback, and concerns, resolving issues to ensure a delightful Starbucks experience.
- Uphold Starbucks' brand values and operational procedures, ensuring compliance with company policies and standards.
- Contribute to a clean, safe, and organized store environment, adhering to health and safety guidelines.
Qualifications
- Previous supervisory experience in the food service, retail, or hospitality industry is preferred.
- Passion for coffee and an appreciation for the Starbucks brand and culture.
- Exceptional leadership skills, with the ability to inspire and motivate a diverse team.
- Strong communication and interpersonal abilities to build positive relationships with both customers and team members.
- Detail-oriented, organized, and able to manage multiple priorities effectively.
- Minimum high school diploma or equivalent; further education is a plus.