About this role
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
- Develops and maintains positive relations with all customers and employees.
- Responsible for managing the flow of the restaurant. Seat guests in designated areas consistent with server rotation to ensure no one is overwhelmed or underseated.
- Maintains a waitlist by estimating an accurate time to guests. Uses pager to signal guests once their table is ready.
- Answers questions about the restaurant, menu, and casino operations completely and accurately.
- Presents a positive and welcoming image to all customers and employees.
- Performs all duties in compliance with all safety standards, health standards, internal policies and procedures.
- Completes daily side work, including sanitizing menus.
QUALIFICATION REQUIREMENTS
- Demonstrated experience performing within specific deadlines or under pressure.
- Demonstrated experience in problem-solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE
No previous experience is required; however, prior knowledge or experience within a hospitality, restaurant, or gaming environment is desirable.
BENEFITS AND COMPENSATION
$16.00+ hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.