About this role
Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.
SIGN ON BONUS ELIGIBLE!!
Join Our Team
We are searching for a Patient Service Representative for our West County Internal Medicine office located at 1585 Woodlake Drive in Chesterfield!
Opportunity
- Full-time opening
- Monday - Friday, 8:00 a.m. - 5.00 p.m.
- No nights, weekends, or holidays
- Outpatient clinical practice
- Benefit eligible position
Day-to-Day
- Perform patient check-in/check-out
- Schedule patient appointments
- Collect co-payments
- Verify insurance
- Register patients/update patient demographics
- Answer the telephone
- Balance monies at day end
- May be required to enter physician-related charges into the computer
- May be required to bill hospital/nursing home charges
Who we are seeking (preferred)
- The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
- Formal training which will probably be indicated by a high school diploma or equivalent.
- 1 or more years of experience working with the public, preferably in a healthcare setting.
- Knowledge of medical terminology,
- Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc.
- PC/Windows proficiency.
- Medical coding familiarity.
- Willingness to assign high priority to patient comfort and satisfaction.
- Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.
What We Offer
- Physician-led, supportive practice environment
- Benefits the first of the month following your hire date
- Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
- Generous PTO policy + 9 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
- Opportunities for professional growth and mentorship
- Emphasis on work-life balance
EOE