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Business Development Manager @ CRA

Bayan Lepas, Penang, MYOnsiteFull-time
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About this role

Job Description

  • Maintain current client relationship and identifying areas for potential clients
  • Acquire new customers and expand the company's customer portfolio.
  • Develop new sales areas and improving sales through various methods
  • Research the latest in the business industry and creating new opportunities to expand business
  • Understand customers' logistics requirements and provide suitable solutions
  • Resolve customer issues and coordinate with internal teams to ensure service quality.
  • Ensure quotations and commercial proposals are competitive and commercially viable
  • Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
  • Maintain accurate sales pipelines, customer records, and sales forecasts
  • Train junior salespeople to improve sales goals and meet expectations
  • Work closely with operations, customer service, pricing, and finance teams to ensure smooth service delivery
  • Strong understanding of company products or services as well as business position and competition to keep business competitive.

Job Requirements

  • Diploma or bachelor's degree in business administration, Logistics, Supply Chain Management, or a related field.
  • Minimum 5 years of experience in freight forwarding, logistics sales, or business development.
  • Proven track record in acquiring new customers and achieving sales targets.
  • Good knowledge of air freight, sea freight, customs clearance, and international logistics.
  • Strong negotiation, communication, presentation, and interpersonal skills.
  • Ability to work independently and meet sales targets.

Skills

freight forwardinglogistics salesair freightsea freight

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