About this role
Job Summary
Are you passionate about creating unforgettable moments? As the Resort Activities Manager, you'll be the heartbeat of fun and entertainment at our resort—leading a variety of engaging recreational programs that make every stay memorable. This role combines creativity, leadership, and hospitality, and is perfect for someone with a vibrant personality and strong organizational skills.
Key Responsibilities
- Plan, promote, and lead daily guest activities including games, sports, arts & crafts, and special events.
- Ensure guest safety by providing clear instructions, overseeing equipment use, and maintaining activity areas.
- Collaborate with team members to design new programs and enhance existing ones based on guest feedback.
- Provide outstanding guest service—answering questions, resolving concerns, and creating a welcoming environment.
- Maintain the cleanliness, organization, and inventory of activity supplies and spaces.
- Monitor guest participation and collect feedback to continually improve the activity schedule.
- Support themed events, holiday celebrations, and resort-wide programming as needed.
Qualifications
- Experience in recreation, hospitality, or guest services preferred.
- Excellent interpersonal and communication skills.
- Energetic, enthusiastic, and committed to delivering top-notch guest experiences.
- Flexibility to work evenings, weekends, and holidays.
- CPR and basic first aid certification is a plus.
Physical Requirements
- Ability to lift and carry activity equipment.
- Comfortable working outdoors in a variety of weather conditions.
- Must be able to actively participate in games and physical activities.