Jr. CPM @ ARC

Essential Functions

• 1. Compile Daily Management reporting slides every morning
• 2. Chair Daily Management meeting on rotating schedule with CPM Team
• 3. Update Job Change Log weekly with reasons for revenue moves. Ensure accuracy of reason for revenue moves
• 4. Order Entry as needed by CPM
• 5. Order adjustments as needed by CPM team including validation of pricing, updating and validating shipment schedule (especially for Sephora), ensuring accurate documentation to support order is attached in the order entry screen
• 6. Compile and organize DC closure dates across all accounts to support service and revenue goals
• 7. Organize client inventory dates to prevent conflicts with production scheduling
• 8. Issue ship requests and track status of urgent shipments. Provide follow up and support on logistics as needed. This includes collaboration with clients and clients' third-party logistics providers
• 9. Understand and champion pallet releases for service and revenue goals. Provide direction and decisions to Quality on priority finished good releases
• 10. Provide priorities to Planning and OPS to support service and revenue goals
• 11. Complete incoming and outgoing micro-wavers
• 12. Pull product samples as needed for clients and sales
• 13. Support the CPMs in mailing proofs and processing submission feedback received from clients
• 14. Organize and upload artwork files for CPM Pre-Press Specialist
• 15. Understand transactions in Pre-Press screen to provide support for both the CPM Pre-Press Specialist as well as the CPM team as a whole
• 16. Serve as a backup to the CPM Pre-Press Specialist for specific tasks involving follow up with print suppliers and layout/positioning questions for the Arcade OPS teams. Provide decisions and direction to print suppliers on priority proofs
• 17. Point person for CPM Pre-Press Specialist when the Specialist is not available
• 18. Process ITRs for Monarch programming bugs and serve as main contact to IT for system issues. See ITR through to resolution. Provide updates to the CPM team on the progress and resolution of the ITR
• 19. Open Help Desk tickets for the team and serve as department point of contact for Help Desk. Provide updates to the CPM team on the progress and resolution of the Help Desk ticket
• 20. Manage several of the low volume, low development client accounts independently
• 21. Maintain the Le Labo fragrance Open Order Report. Independently manage updates on the report and collaborate with client on priorities and parts deliveries. Chair status meetings with Le Labo as needed to back up the CPM
• 22. Perform the weekly upload of all Le Labo fragrance orders into Monarch. Review all orders for accurate pricing and ship dates. Ensure accurate documentation is available on all Le Labo fragrance orders to expedite invoicing
• 23. Serve as backup to any individual CPM as needed during times of short staffing.