About this role
Pay Range: $71,000-$101,000
Key Obsessions
- Project Success
- Manage service and retrofit projects to successful outcomes, meeting scope schedule, and budget.
- Collaborate with Engineering to ensure project scope is clearly defined and aligned with customer needs.
- Escalate issues promptly to appropriate stakeholders and drive them to full resolution.
- Lead effective meetings with clear documentation, defined action items, and timely follow-up.
- Team Leadership
- Build, inspire, and motivate cohesive and high-performing project teams.
- Develop and document successful project plans with project team members and stakeholders.
- Hold individuals and departments accountable for deliverables and project milestones.
- Adapt quickly to changing circumstances with flexibility, resilience, and solution-oriented thinking.
- Ensure the Aagard Experience
- service as the primary customer contact of service projects, delivering prompt and proactive communication.
- Build and maintain strong relationships that foster trust and long-term partnerships.
- Provide tailored solutions that address customer needs and exceed expectations.
- Deliver a superior customer experience that reflects Aagard's commitment to quality and services.
Knowledge and Experience
- Associate's or Bachelor's degree in Business-related field plus 5 years of relevant experience, or equivalent combination of education and experience
- Previous project management and/or customer relationship management experience preferred
- Self-confidence and the ability to be largely self-directed
- Proficient keyboarding skills
- A conscientious approach to meeting and exceeding customer expectations
- Ability to handle confidential information with tact and discretion
- Willing and able to travel (1-2 trips annually) domestically and internationally as necessary, which may include any day of the week
- Must obtain and maintain a valid passport (cost reimbursed by Aagard)
- Must comply with applicable travel requirements, including receiving any vaccinations necessary for entry into certain countries (cost reimbursed by Aagard)
Benefits Offered
At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
Comprehensive Healthcare for You and Your Family
- No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
- Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
- Payment-in-lieu: Receive extra compensation if you're insured elsewhere.
- Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
- Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
Financial Security
- 401(k) with Company Match: 50% match on the first 10% of your contributions.
- Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.
Time Off
- Paid Time Off: Enjoy time for rest and relaxation.
- 9 Paid Holidays throughout the year.
- Paid Bereavement Leave for life's difficult moments.
- Volunteer Time Off: Make an impact with paid time to support causes you care about.
Career Growth & Development Opportunities
- Pathways to Leadership: Build your future with mentorship and servant leadership programs.
- Educational Support: Scholarships and tuition reimbursement to help you grow.
Unique Offerings That Set Us Apart
- Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life's milestones, challenges, and celebrations.
- Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
- Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
- Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.
At Aagard, you're not just joining a company—you're joining a team that cares. Your contributions matter here, and we're proud to offer benefits that help you thrive at work and beyond