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Customer Service Executive - Two Wheeler Loans - Vriddhi - Rewa - Ashirwad Complex - CSE @ Tata Capital

Rewa, Madhya Pradesh, INOnsiteFull-timeJob reference 56581
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About this role

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.

  • Identify target areas for prospective business
  • Pre-screen customer segments as per the organization norms
  • Ensure the number of log in along with disbursement
  • Sanction ratio target achievement
  • Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
  • Execute sales promotion activities to build customer interest in the TCFSL brand
  • Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
  • Ensure vendor empanelment and develop relationships with new vendors.
  • Develop strong distribution channels
  • Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
  • Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs

Qualification :- Graduate in any discipline

Skills

Customer ServiceSalesComplianceauditdisbursementTarget Achievementcustomer satisfaction

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