About this role
Job Title: Assistant Operations Supervisor
Department: Operations Department
Functional Relationship: Operations Manager
Summary of
Responsibilities
The Assistant Operations Supervisor will report to the Operations Manager and will assist with the supervision of all container movement and operations personnel. He or she will be responsible for preparing vessel worked forms for the Accounts Department for billing and statistical/Operational reports. Able to check reefer plugins, read and calculate charges. Utilize newly implemented Octopi Terminal Operating System (TOS), in-house training and opportunity for ongoing self-development to be provided. Assist Operations Manager with preparing gang orders for vessels, berth planning, staff scheduling and reefer cargo information.
Leadership Responsibilities
- Attract, develop, grow, and retain the best talents and fill the leadership pipeline.
- Organize, balance and schedule workloads within the department.
- Prioritize, delegate, and set performance objectives.
- Follow-up on performance, provide quality feedback, and objectively appraise differentiated performance levels.
- Empower and inspire staff to achieve high levels of motivation and employee engagement.
- Ensure zero harm, improve safe working processes.
- Provide timely reports for all accidents, incidents, and disciplinary incidents.
- Understand Customer requirements and drive the department to achieve these on a consistent basis.
- Track and manage variable expenditure to avoid all cost waste and reduce costs to the bare minimum.
- Continuously lean, streamline, and improve processes.
- Leverage relevant technology to automate processes.
- Maintain high levels of data quality for data and information and reports provided to other functions.
- Remain vigilant and immediately take action in the event any personnel, customers or visitors to the facility are not wearing PPE and/or any unsafe acts are witnessed.
- Assist with supervising the movement of inbound and outbound of all containers and break bulk/bulk cargoes.
- Assist with supervising personnel working in the port compound, container yard and pier.
- Assist with the input, processing and verification of correct and complete upload of vessel and cargo information into the TOS in preparation of vessel arrival. Reconcile planned and executed work prior vessel departure. Provide relief at Gate-In and Gate-Out processes as required.
- Develop and implement a systematic yard plan to accommodate Performa cargo flows into and out of the yard; modify as required to meet actual vessel cargo fluctuations.
- Plan, sequence, execute and monitor cargo discharge and load, into and out of the yard in an optimized manner.
- Generate and execute work queues for yard stacker operators; discharge and load; monitor execution.
- Assist with the preparation of gang order for vessels.
- Assist with the preparation and daily maintenance of the staff roster; aligning anticipated operations manning requirements with projected vessel movements, distributing regularly (daily if required).
- Assist with the preparation and daily maintenance and distribution of the Berth Plan.
- Provide relief at Front-Desk release processes as required.
- Check and sign delivery orders for authenticity to load direct delivery containers.
- Assist with the supervising of the loading and unloading of containers and break-bulk vessels in compound/pierhead.
- Provide reports of vessels worked to Accounts Department for billing.
- Provide reports (work logs) of vessels worked for operations statistics.
- Check and prepare reefer cargo information. Check reefer plug-ins, reading and calculate charges.
- Develop and maintain operational data and operational reporting.
Innovation & Productivity Improvements
- Learn “Octopi” Terminal Operating System (TOS). Initial basic training is to be provided, and an inquisitive mind is required to continually learn, adopt, and implement new features released within the TOS software on an ongoing basis. Strive to realize both the TOS’s and the organization’s full potential.
- Proactively drive efficiency and productivity and provide suggestions and recommendations to the Supervisors for continuous improvements.
- Develop and maintain updated processes and procedures for all tasks so that work is 100% standardized.
- Actively seek opportunities to drive innovation and realize efficiencies in standardized work.
- Ensure all general work areas are in a clean, tidy and hazard-free condition.
- Assist with the preparation of gang notices for vessels.
- Check and prepare reefer information for billing.
- Any other duties and functions of a related nature may be assigned from time to time by the Operations Manager.
Will be commensurate (in accordance with the Company’s Salary Structure)