About this role
JOB TITLE
Meeting & Events Executive.
DEPARTMENT
Conference & Events
REPORTS TO
Business Development & Sales Manager
JOB PURPOSE
- To assist with selling the hotel facilities, products, and services.
- To act as sales support for the hotel.
- To maximise sales and revenue for accommodation, events, and conference business.
- To support with all the administrative duties and billing allocations as direct by your manager.
PRINCIPAL DUTIES FOR THE ROLE
To live to and embody the values mission, vision, and purpose of the Midlands Park Hotel.
To be fully conversant with all services and facilities available to guests within the hotel and the locality.
To represent the business in a professional, caring, attentive manner.
Liaising with all other departments within the hotel with regard to any sales activity and up-selling throughout the various departments.
To be fully aware of local competition facilities and business in order to maximise hotel sales.
General office duties
Book meetings and social events
Meet and greet clients for their meetings.
To convert bookings.
To support with negotiating pricing with the guest, customer, and client.
To follow up on any leads that are directed to you by the senior conference and events executive.
Co-ordinate bookings in conjunction with the senior conference and events executive and manager.
To review and check meeting bills. Close out if instructed.
To attend trade shows, promotions etc. if required.
To participate in training provided by the company.
To assist with any reasonable duties as directed by a supervisor or manager.
To establish and promote excellent relations with clients ensuring their expectations are always met.
To be flexible regarding working hours in order to handle any unexpected requirements.
To wear the correct, clean uniform always, including footwear and name badge and adhere to the dress and appearance standards as set out by the hotel.
To adhere to the health and safety regulations as set out by the hotel.
To be fully aware of, and adhere to, the fire evacuation procedures