About this role
Job Provider: HMS
Department: Retail Operations
Reporting to: Store Manager
Work location: Malta
Territory Responsibility: Assigned Store
Working hours: Full-time
Status: Indefinite Contract
Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus,
Morocco, Nigeria and Algeria.
Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta.
The key duties and responsibilities of the role are as follows:
- Liaise with clients in all areas of sales, providing a highly personalised approach
- Meet set sales targets
- Stock, replenish and clean sales areas
- Process payments of various kinds
- Offer guidance and suggest products specific to customers’ needs and requirements, utilising specialist product knowledge
- To package goods for customers in a professional manner
- Effectively handle customer complaints
- Monitor and update display areas
- Count and balance cash register and receipts
- Stamp or attach price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list
- Check inventory periodically to obtain reorder information to replenish stock; inform designated staff member of stock requirements
- Check inventory listing with actual inventory on shelf and report discrepancies to line manager
- Ensure shop is always clean and tidy and displays are attractive
Core competencies, knowledge, and experience
- Be able to communicate fluently in English
- Good organisational skills
- Well controlled and patient when dealing with clients
- Must be customer focused
- Must be flexible in approach, and able to work shifts