About this role
Job description
Domain: Healthcare (Radiology / Cardiology/ Ancillary Preferred)
Responsibilities
- Oversee incident, problems, and service request management across imaging applications and IT infrastructure.
- Define and enforce SLA compliance and escalation procedures.
- Lead a team of engineers, ensuring coverage across network, server, storage, RIS/VNA, and application layers.
- Drive strategic initiatives such as cloud migration, virtualization optimization, workflow automation, and SSL security enhancements.
- Collaborate with hospital IT leadership, radiology/cardiology departments, and vendors.
- Provide reporting and analytics on system performance, downtime, and incident trends.
- Ensure cybersecurity compliance for imaging systems, dictation platforms, and infrastructure.
- Adoption of advanced image post‑processing techniques to improve clinical workflows.
Knowledge on IHE Radiology and Cardiology Profiles.
- Skills & Requirements8–10+ years of experience in imaging application and IT infrastructure support.
- Proven leadership in managing multi-disciplinary teams (network, server, cloud, database, RIS/VNA).Expertise in enterprise imaging platforms, Image Viewer applications, and dictation systems (Powerscribe, Augnito, Dragon).Strong vendor management and stakeholder communication abilities.
- Ability to design and implement automation frameworks (PowerShell, WMI, cloud-native tools).Knowledge of disaster recovery planning, enterprise storage strategies, and SSL security protocols.
- Deep understanding of radiology and cardiology workflows, RIS/VNA integration, and advanced image post‑processing.
- Strong expertise in PACS preferably in Change & Merge PACS systems and RIS platforms, including change and merge initiatives across multi-site healthcare environments.
- Strong database troubleshooting skills (SQL queries, performance tuning).QualificationsBE in CSE, IT, or BME; MSc in Computer Science, Health Informatics, or Biomedical Engineering.
- Certifications: Good to Have CCNA, ITIL, HL7, DICOM.