About this role
Essential Job Duties
Level I - Minimum
- Manage designated technology application portfolio from configuration, maintenance and monitoring
- Provide analysis, architectural design and leadership on small size projects
- Work within defined IT processes and procedures including the company’s internal software development life cycle methodology (SDLC)
- Serve as liaisons between technical and business departments in order to ensure that all requirements and targets are met
- Work under close to moderate supervision with limited latitude for independent judgment
- Consult with senior peers on non-complex projects to learn through experience
- Apply basic application management and administration skills with moderate level of proficiency
- Represent department and the organization favorably and in accordance with established Company standards and associate attributes at all times
- Participate in 24x7 On Call rotation supporting break/fix ticket resolution.
- Other duties as assigned by management
Level II – Fully meets the responsibilities of Level I plus the following:
- Manage designated technology application portfolio from reengineering, enhancements and upgrades, to maintenance and monitoring
- Provide analysis, architectural design and leadership on medium and large complexity projects
- Work within and assist with management of defined IT processes and procedures including the company’s internal software development life cycle methodology (SDLC)
- Work with little to no supervision with extreme latitude for independent judgment
- Consult with senior peers on medium to large complexity projects
- Provide guidance and knowledge transfer to peers for areas of expertise
- Apply proficient application management and administration skills with moderate level of proficiency
Senior – Fully meets the responsibilities of Level II plus the following:
- Provide analysis, architectural design and leadership on large complex projects
- Consult with senior peers on large complexity projects
- Proficient in all levels and phases of application development and support
Essential Knowledge, Skills and Abilities
Level I - Minimum
- Bachelor's degree in computer science, business or equivalent experience and training
- Up to 3 years of successful application & system development and management; database experience utilizing the
.NET Framework
- Analytical, motivated and ability to learn new technologies and applications
- Ability to multi-task
- Knowledge and management of System Development Lifecycle Methodologies a plus
- Goal oriented, with excellent time management and organizational skills
- Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
- Excellent verbal & written communication skills
- Keenly attentive to detail
- Ability to keep sensitive information confidential
Preferred Experience:
o SQL Server or Oracle o Leading projects, developing and administrating Laboratory Information Management Systems (LIMS):
STARLiMS, Harvest, Copia o Leading projects, developing and administrating Specimen Management Systems o Leading projects, developing and administrating Lab Instrument Interfaces connecting instruments to LIMS o Working knowledge of HL7 standard and coding o Knowledge of testing laboratory operations and processes a plus o Corepoint o Developing and administrating ERP and CRM or other software systems: GreatPlains, SalesForce,
Carevoyant o High level of proficiency with PC based software programs; including project management tools, MS Project
Level II – Fully meets the qualifications of Level I plus the following:
- Minimum of 3-7 years of successful application & system development and management; database experience utilizing the .NET Framework
- Experience using and applying System Development Lifecycle Methodologies
- Proven experience leading tasks or projects related to medium to large size software implementations
Senior – Fully meets the qualifications of Level II plus the following:
- 7+ years of successful application & system development and management; database experience utilizing the .NET
Framework
- Proven experience leading tasks or projects related to large size software implementations
Personal Skills
- Customer-service oriented with a problem-solving attitude;
- Strong attention to detail and accuracy is essential;
- Entrepreneurial thinking and flexibility to change;
- Very good English communication skills (concise writing and orally convincing);
- Structured and clear writing skills;
- Proven ability to solve complex business problems using analytical reasoning;
- Demonstrated positive attitude, self-motivated, team player.
PERFORMANCE APPRAISAL CRITERIA
Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.