About this role
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Shared Services: Internal Communications- (Full-Time, Day Shift) -
Job Summary
- The Internal Communication Specialist provides internal communication support for healthcare and university client programs and is responsible for strategizing the proper communication channels for the client’s message.
- Works closely with the Internal Communications Manager to ensure messaging and branding is consistent across all internal channels.
- Assists the manager with monitoring content on the digital channels including screensavers, digital signage, intranet, etc.
- Helps script communications for employee newsletters, emails, intranet, and more.
- Partners with Marketing Account Executives on internal events, the Digital Experience team to improve employee experience on the intranet, and the Design team on digital designs for internal communication channels.
- Performs other duties as needed.
Education and Experience
- Bachelor's Degree in marketing, internal communication, public relations or related field required.
- Minimum two years of experience in marketing, internal communication or public relations required.
- Minimum two years of experience in healthcare or higher education marketing, internal communication or public relations preferred.
- Experience may be considered in lieu of degree.
- Knowledge and Skills: Broad knowledge of quality, patient safety, performance improvement, regulatory requirements, medical staff structure, peer review and legal aspects of care.
- Knowledge of quality, performance improvement and patient safety programs that are data-driven and utilize tools such as the rapid cycle testing, Lean, and Six Sigma.
- Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
- Operate/troubleshoot basic office equipment required for the position.
- Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction.
- Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
- Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: None.