About this role
In the assigned Job Role of Product Consultant 2, your Area Of Responsibility will be as below:
- Assist in analyzing functional and non-functional requirements and technical feasibility of product features to be implemented.
- Document customer requirements and analyze the requirements gathered, ensuring that all relevant information is captured for further development.
- Conduct market study and analysis to enable definition of product requirements and features.
- Actively participate in competitive analysis and risk assessments.
- Assist in creation of architectural designs and structure of the product, while supporting the evaluation of technology frameworks.
- Participate in product scalability and product performance assessments and assist in planning for integration with existing system. .
- Identify and define product design concepts, create prototypes and structure user experience elements.
- Collaborate with cross-functional teams to ensure alignment with design goals.
- Participate in the development of small features and enhancements, while contributing to specific tasks within the development process.
- Collaborate with internal stakeholders to gather specific customer needs and translate them into actionable development tasks.
- Maintain documentation of the development process, ensuring alignment with customer expectations.
- Conduct quality checks on development activities, while ensuring defined standards are met.
- Conduct customer discussions to understand their requirements, while identifying customization options.
- Contribute to creation of structured proposals and assist in developing tailored solutions that meet customer needs.
- Refine documentation of the customization processes and co-ordinate with cross-functional teams to ensure alignment.
- Develop implementation checklist to ensure all necessary steps and requirements are addressed during the integration process.
- Assist in gathering system specifications, documenting integration procedures, and supporting the setup of necessary tools and resources.
- Coordinate with stakeholders to facilitate smooth communication throughout the implementation phase.
- Participate in production issue analysis and support resolution processes by logging incidents and validating fixes.
- Maintain SOPs and operational user manual to ensure system stability.
- Interact with client stakeholders when required, to resolve issues, ensuring timely responses and product fixes, along with internal stakeholders.
- Draft SOPs, user guides, and workflow documentation based on team inputs.
- Collaborate with team members to maintain accuracy in documentation repositories.
- Maintain detailed records of work completed, learnings captured, and product behavior observed during rollouts.
- Participate in knowledge transfer sessions and contribute to internal repositories.
Your contribution to the team
- Foster a collaborative spirit and demonstrate excellent communication skills with both internal teams and client stakeholders.
- The ability to collaborate in all phases of the product lifecycle, from requirement gathering and architecture through customization and implementation.
- The passion to create user-centric design and bring hands-on experience to prototyping, enhancing, and refining features.
- Play a proactive role in testing, troubleshooting, and maintaining product quality and operational stability.
- The ability to coordinate across cross-functional and client teams to ensure effective product rollouts and solution success.